If you have purchased a Learning Islands subscription and do not have access, log out of the app and then log back in again. This should refresh your account and allow you to continue with your journey on Learning Islands.

If this has still not worked, please follow the next steps:

If you are using an iOS device:

1. Delete the Learning Islands App by going to your home screen and pressing down on the app icon.
2. Depending on the model of your device, either select 'Remove App' or tap the '-' in the upper left-hand corner of the icon to delete
3. Download the Learning Islands app again by visiting the App Store and searching for "Learning Islands"
4. Tap the cloud icon or "install" button to download
5. Log in with your account details to access Learning Islands

If you are using an Android device:

1. Delete the Learning Islands App by going to your home screen and pressing down on the app icon.
2. Depending on the model of your device, select 'Uninstall' or go to device settings and select
3. Download the Learning Islands app again by visiting the Google Play Store and searching for "Learning Islands"
4. Tap the cloud icon or "install" button to download
5. Log in with your account details to access Learning Islands